AI Workflow Infrastructure · B2B Operations

Turn manual B2B workflows into production-grade AI automation systems.

Reliable automation with API integrations, human approval, and monitoring.

Free fit review · paid audit from $2,500

Manual process

FormSpreadsheetHuman reviewCRM updateSlack...
Inferon

Automated workflow

TriggerEnrichAI classifyApproveCRMLogMonitor

Senior-led engineering  ·  Human approval by design  ·  Built for production workflows

The Problem

Most B2B teams are not short on tools. They are short on connected, reliable workflows.

The gap is not another SaaS subscription. It is the infrastructure that connects tools, applies AI safely, and keeps workflows running in production.

Manual handoffs between tools

Data moves between CRM, support desk, spreadsheets, and Slack through copy-paste and human memory. Every handoff is a delay and an error opportunity.

AI tools without workflow design

Teams buy AI subscriptions but lack the orchestration layer — triggers, validation, approval gates, and logging — that makes AI safe in production.

Automation that breaks silently

Workflows run until an edge case hits. Without monitoring, retries, and structured logs, failures go undetected until someone notices the business impact.

No ownership after delivery

Consultants deliver a demo workflow and leave. No documentation, no runbooks, no monitoring — so the team cannot operate or extend the system.

The Solution

Automation is not the tool. It is the operating layer between your tools.

A production-grade automation system knows when to act, when to ask for approval, where to log decisions, how to recover from failures, and how to alert the right person when something needs attention.

AI automation systemsClassification, drafting, enrichment, routing, validation, and recommendation.
CRM & RevOps automationLead routing, enrichment, hygiene, lifecycle stages, and pipeline reporting.
Support workflow automationTriage, AI-assisted responses, escalation flows, and SLA routing.
Human approval workflowsKeep humans in the loop for high-risk decisions with full audit trails.
Back-office automationApprovals, document processing, reporting, and data reconciliation.
Logging & monitoringEvery production system includes execution logs, alerts, and runbooks.

The Inferon Operating Layer

01Trigger & Orchestration
02Data & Integration Layer
03AI Decision Layergoverned
04Human Approval Layergoverned
05Logging & Monitoring
06Optimisation & Maintenance

Applied to every sprint and operating system build.

Proof

You receive a decision document — not a slide deck.

The Automation Opportunity Audit produces structured deliverables your team can use to approve budget, prioritize builds, and evaluate vendors.

Sample Automation Opportunity Audit deliverable — workflow map, ROI scorecard, and 90-day roadmap

Workflow map

Current-state process diagram with triggers, handoffs, tools, and failure points identified.

ROI scorecard

Ranked automation opportunities with estimated time savings, error reduction, and implementation effort.

90-day roadmap

Phased build plan: what to automate first, what requires human approval, and what to defer.

Technical architecture

Integration points, data flows, AI decision boundaries, and monitoring requirements.

Selected outcomes

Anonymized outcomes · B2B operations teams

Lead response: hours → minutes
SDR research: 15 min → 2 min per lead
CRM hygiene: weekly manual → automated

Business Impact

Automation should change how operations run — not just how demos look.

Inferon Labs builds systems where value is measurable: time recovered, errors reduced, handoffs accelerated, and capacity returned to your team.

12–20 hrs/week

typical range recovered (audit-estimated)

Recover capacity

Reduce manual touchpoints so coordinators and operators focus on judgment work — not data movement.

50–75%

manual touchpoint reduction (directional)

Reduce errors

Fewer wrong assignments, duplicate entries, and silent failures — with logging when something breaks.

<30 min

median routing target (post-sprint)

Accelerate handoffs

Leads, tickets, and requests reach the right owner in minutes — not hours sitting in inboxes.

12–20 hrs/week recovered<30 min routing targetProduction-grade by design

Most B2B teams do not lack software — they lack a reliable workflow layer between CRM, support, operations, and reporting. We baseline that drag in a paid audit, then build production-grade systems with human approval where stakes are high.

Services

Start with clarity. Build with confidence.

Every engagement begins with understanding the workflow. The audit is the entry point — implementation follows only when the ROI is clear.

Entry point

Automation Opportunity Audit

Map your top workflows, calculate the cost of manual operations, assess your tools and APIs, and receive a prioritized implementation roadmap.

$2,500–$7,500 · 5–10 business days

Learn about the audit
2–4 weeks

AI Automation Sprint

Ship one production-grade workflow in 2–4 weeks.

Learn more →
8–16 weeks

Automation Operating System

Replace disconnected tools and manual handoffs with infrastructure.

Learn more →
Ongoing · monthly

Reliability Retainer

Keep your automation infrastructure running and improving.

Learn more →

Case snapshots

Anonymized outcomes from production workflows.

No client names — representative B2B engagements scoped through audit and sprint delivery.

B2B SaaS · RevOps

Inbound lead enrichment, scoring, routing, and CRM updates

Lead response: hours → minutes

HubSpotApolloSlackn8nOpenAI
B2B Services · Support

Ticket classification, priority routing, and AI-drafted first responses

First response: hours → minutes

ZendeskConfluenceSlackn8n

Use Cases

Built for workflows where manual work becomes expensive.

The strongest opportunities are repeatable, high-volume, and connected to revenue, service quality, or operational cost.

RevOps · SalesLead response: hours → minutes

AI Sales Operations Agent

Built for a 120-person B2B SaaS RevOps team

Inbound leads arrive but routing and follow-up depend on manual review. High-intent leads wait too long, reps receive incomplete context, and CRM records become inconsistent.

HubSpotSalesforceApolloSlack+3
RevOps · SalesSDR research: 15 min → 2 min per lead

Lead Enrichment & Qualification

Built for an outbound sales team processing 200+ leads/week

Sales teams waste time researching low-fit leads while high-fit leads are not consistently identified. Enrichment is manual, incomplete, or dependent on rep behaviour.

HubSpotSalesforceApolloClay+2
RevOps · OperationsCRM hygiene: weekly manual → automated

CRM Automation

Built for a mid-market company with 40k+ CRM records

CRM data becomes unreliable because teams manually update fields, merge duplicates, and maintain ownership rules. Reporting becomes hard to trust.

HubSpotSalesforceAirtablePostgreSQL+2

Know there is manual work to remove, but not sure what to automate first?

Start with a paid Automation Opportunity Audit. We map the workflow, estimate the cost of manual work, identify the highest-ROI automation opportunities, and define what should be built first.

Best fit for B2B teams with repeated workflows across CRM, support, operations, reporting, approvals, or back-office systems.

Common questions