Services

Four engagement models. One path: clarity before build.

Workflow infrastructure — not tool setup. Process mapping, data flow, API integrations, AI decision logic, human approval, logging, monitoring, and documentation. Most clients start with an Automation Opportunity Audit.

Engagement models

Four ways to work with Inferon Labs.

Start with clarity. Prove value with one workflow. Scale into a complete automation operating system.

Recommended starting point

Automation Opportunity Audit

Map your top workflows, calculate the cost of manual operations, assess your tools and APIs, and receive a prioritized implementation roadmap.

Best first step when you know manual work is expensive but need to identify the workflow worth automating first.

5–10 business days

Typical range: $2,500–$7,500

Typical range for a standard B2B workflow audit.

AI Automation Sprint

One high-ROI workflow, fully automated and in production. With integrations, AI decision logic, human approval, logging, monitoring, and documentation.

Best when one workflow is already approved, valuable, and ready for production implementation.

2–4 weeks

Typical range: $15,000–$40,000

Scoped after audit when workflow, integrations, and reliability requirements are defined.

Automation Operating System

Multiple connected workflows across sales, support, operations, and back-office — designed, built, tested, deployed, and documented as a coordinated system.

Best when multiple workflows across sales, support, and operations need to work as one connected system.

8–16 weeks

Typical range: $50,000–$250,000+

Custom scope based on workflow count, integration depth, and system criticality.

Reliability Retainer

Monitoring, bug fixes, documentation updates, workflow improvements, monthly reporting, and new automation development on an ongoing basis.

Best once automation becomes business-critical and needs an ongoing owner.

Ongoing · monthly

Typical range: $3,000–$15,000/month

Tier based on workflow criticality, monitoring scope, and response requirements.

Typical investment range. Exact scope and fee confirmed after audit fit review.

Before & After

From memory-based operations to systems that run with accountability.

Same team. Same tools. A workflow layer that does not break when volume spikes.

Area
Before
After
Lead / ticket routing
BeforeCoordinator checks inbox, looks up account, assigns manually
AfterRules-based routing with enrichment, owner assignment, and audit log
Data between tools
BeforeCopy-paste across CRM, support desk, and spreadsheets
AfterOrchestrated sync with validation and exception handling
High-stakes actions
BeforeInformal Slack approval or no approval at all
AfterDefined approval gates with owner notification and CRM trail
When something fails
BeforeDiscovered by customer complaint or Friday report cleanup
AfterAlert, logged failure, retry logic, and runbook
Reporting
BeforeManual export and spreadsheet reconciliation
AfterStatus from live systems with traceable workflow history
Scaling volume
BeforeHire another coordinator at each growth stage
AfterSame team handles higher volume with governed automation

Illustrative patterns — your audit maps the specific before/after for your workflows.

What we build

AI automation for every layer of B2B operations.

Each capability area maps to measurable business value — scored through the Inferon Production Value Framework (IPVF) during your audit.

AI Automation Systems

For repeatable workflows that require classification, drafting, enrichment, routing, or validation.

  • AI sales operations agents
  • Support triage and response drafting
  • Document review and extraction
  • Internal request routing
  • Research and summarisation workflows

IPVF impact areas

  • Time RecoveryClassification and drafting without manual prep
  • Team CapacityOperators review — do not re-type
  • Risk ReductionHuman approval on high-stakes outputs

Workflow Automation

For manual processes spread across CRM, support tools, spreadsheets, email, Slack, and internal systems.

  • Client onboarding
  • Lead routing
  • Approval workflows
  • Follow-up automation
  • Internal notifications and escalations

IPVF impact areas

  • Process CostFewer hours on repetitive handoffs
  • Error ReductionConsistent execution at volume
  • ScalabilityVolume without proportional coordinators

API Integrations

For companies whose tools do not communicate reliably.

  • HubSpot → Slack → PostgreSQL
  • Salesforce → enrichment → Outreach
  • Zendesk → Jira → reporting
  • Forms → CRM → approval workflow

IPVF impact areas

  • Error ReductionSingle source of truth across tools
  • Operational VisibilityTraceable data flows
  • Response TimeReal-time sync vs batch cleanup

CRM & RevOps Automation

For teams losing pipeline to slow routing, incomplete records, or unreliable reporting.

  • Lead enrichment and qualification
  • Territory and owner routing
  • Duplicate detection
  • CRM hygiene workflows
  • Pipeline reporting automation

IPVF impact areas

  • Revenue LeakageFaster speed-to-lead and routing
  • Response TimeRep action in minutes, not hours
  • Process CostLess RevOps time on hygiene

Support Automation

For teams handling repetitive tickets, manual triage, and inconsistent escalation.

  • Ticket classification
  • Priority detection
  • Suggested replies
  • SLA routing
  • Escalation workflows

IPVF impact areas

  • Response TimeFaster triage and first response
  • Customer ExperienceConsistent SLA routing
  • Team CapacityAgents on complex cases only

Back-Office Automation

For operations teams relying on spreadsheets, approvals, manual data entry, and email chains.

  • Finance operations
  • Vendor onboarding
  • Internal approvals
  • Weekly reporting
  • Document processing

IPVF impact areas

  • Process CostLess spreadsheet and email chain work
  • Operational VisibilityApproval status without chasing
  • Risk ReductionDocumented approval paths

Who it's for

Best for B2B teams where manual work has become the bottleneck.

  • B2B SaaS companies with RevOps, SalesOps, or SupportOps complexity.
  • Agencies and professional services firms with manual onboarding, delivery, or reporting.
  • Operations-heavy companies using spreadsheets and email as hidden infrastructure.
  • Support-heavy teams where ticket volume is growing faster than headcount.
  • Founders, COOs, and Heads of Operations who need reliable systems, not experiments.

Typical deliverables

Every engagement ends with documentation your team can use.

Current-state workflow map
Automation opportunity scorecard
Cost-of-manual-work estimate
Technical architecture diagram
Data flow diagram
Production automation workflow
API integration specifications
AI decision logic and prompt documentation
Human approval flow
Monitoring and alerting setup
Error handling and retry logic
Admin guide and failure runbook
Recorded handover walkthrough
90-day implementation roadmap

The right engagement depends on the workflow.

If you know the workflow is expensive but are not sure what to build, start with the Automation Opportunity Audit. If the workflow is clear and urgent, we can scope an AI Automation Sprint.

Inferon Labs does not work hourly. Engagements are scoped around business outcomes, reliability requirements, and clear deliverables.